Your credit card will not be charged until your order is processed for shipping. If you need to change your payment method, please call customer service at 855-534-2733. For security reasons, we can not take credit card information over email.
When will my order be processed for shipping?
If you place your order far in advance of your scheduled ship date, it is possible that your order may be processed 1-7 business days prior to that ship date. If you place your order during our shipping season your order is typically processed within 1-3 business days (occasionally on the same day if you place your order early in the morning.)
For example: If you live in Zone 8 and place your order in December - your scheduled ship date would be February 26th. Your order could be processed and you will be charged any time between February 19th-26th. If you live in Zone 8 and place your order on March 4th your order will be processed and you will be charged any time between March 4th-6th