If you need to change or cancel your order please contact us as soon as possible at firstname.lastname@example.org or call us at 855-534-2733. We can cancel or change orders any time before your order is processed for shipping.
When will my order be processed for shipping?
If you place your order far in advance of your scheduled ship date, it is possible that your order may be processed 1-5 business days prior to that ship date. If you place your order during our shipping season your order is typically processed within 1-3 business days (occasionally on the same day if you place your order early in the morning.)
For example: If you live in Zone 8 and place your order in December - your scheduled ship date would be February 26th. Your order could be processed any time between February 19th-26th. If you live in Zone 8 and place your order on March 4th your order will be processed any time between March 4th-6th
Orders may not be cancelled once they have been shipped.